May 2022 - Present [2022-Present]
Lead Assistant Manager
EXL Service.Com India Pvt. Ltd - Noida, India
Projects: LDS, Origoutils, OWS, Facade.
- Application Support: Recreate BA-reported issues, analyse product/configuration gaps, and drive L3 resolution.
- Development: Build and configure Java/J2EE plugins, backport fixes, and deliver client change requests.
- Release Coordination: Manage Jira updates, QA validation, DevOps deployment support, and UK/US release communication.
May 2019 - May 2022 [2019-2022]
Software Engineer
SDG Software Solutions India Pvt. Ltd - Bangalore, India
Projects: GE Billing Management (CATBill), TruOps GRC Solution.
- Modernisation: Improved legacy Java applications using Bootstrap, Spring MVC, Hibernate, and reusable UI/backend components.
- GRC & Billing: Delivered billing workflows, reporting support, multitenancy, risk/compliance, vendor risk, issue, and policy modules.
- Environment Support: Configured Windows servers, resolved QA/live defects, and supported security and integration findings.
Dec 2018 - May 2019 [2018-2019]
Senior Software Engineer
Cache Infotech - Noida, India
Project: HRMS for HSHRC.
- Development: Built Spring MVC and Hibernate modules for employee records, leave, training, facilities, and user profiles.
- Delivery: Managed requirements clarification, task coordination, staging deployment, and testing support.
Dec 2015 - Dec 2018 [2015-2018]
Java Developer cum Java Instructor
SSS IT Pvt. Ltd - Delhi, India
Projects: jobandplacement.com, tabloidxo.com.
- Development: Delivered JSP, Struts2, jQuery, and MySQL features for dashboards, admin panels, recruiter workflows, and CMS flows.
- Support & Training: Supported UAT, production deployment, client requests, issue resolution, and Java training.