Ramesh Kumar

Lead Assistant Manager | Java/J2EE Developer | Application Support Engineer

Java/J2EE professional with 10+ years in full-stack development, enterprise application support, L3 production issue resolution, and client-facing delivery. Currently with EXL, supporting insurance workflow platforms through core/config triage, plugin development, Jira governance, DevOps release support, and UK/US client coordination.

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core strengths

FrontendHTML5, CSS3, Tailwind CSS, JavaScript, jQuery, ReactJS, TypeScript, Bootstrap5, Ajax.
BackendJava/J2EE, JSP, Servlet, Struts2, Spring MVC, Spring Boot, Micro-Services, Hibernate, JPA, REST APIs.
DatabaseMySQL, PostgreSQL, MongoDB, query analysis, stored procedure, and function.
Development ToolsEclipse, STS, IntelliJ IDEA, Sublime, Brackets, SoapUI, Glowroot, Maven, Gradle, Jira, Trello, Bugzilla.
Delivery & SupportIssue recreation with Business Analysts, local environment analysis, core/config triage, L3 product calls, QA coordination, backporting, plugin development, client change-request estimates/development, Jira monitoring, DevOps deployment, and UK/US release support.

experience

May 2022 - Present

Lead Assistant Manager

EXL SERVICE.COM India Pvt. Ltd - Noida, India

Projects: LDS, Origoutils, OWS, Facade.

  • Application Support: Recreate BA-reported issues, analyse product/configuration gaps, and drive L3 resolution.
  • Development: Build and configure Java/J2EE plugins, backport fixes, and deliver client change requests.
  • Release Coordination: Manage Jira updates, QA validation, DevOps deployment support, and UK/US release communication.
May 2019 - May 2022

Software Engineer

SDG Software Solutions India Pvt. Ltd - Noida, India

Projects: GE Billing Management (CATBill), TruOps GRC Solution.

  • Modernisation: Improved legacy Java applications using Bootstrap, Spring MVC, Hibernate, and reusable UI/backend components.
  • GRC & Billing: Delivered billing workflows, reporting support, multitenancy, risk/compliance, vendor risk, issue, and policy modules.
  • Environment Support: Configured Windows servers, resolved QA/live defects, and supported security and integration findings.
Dec 2018 - May 2019

Senior Software Engineer

Cache Infotech India Pvt. Ltd - New Delhi, India

Project: HRMS for HSHRC.

  • Development: Built Spring MVC and Hibernate modules for employee records, leave, training, facilities, and user profiles.
  • Delivery: Managed requirements clarification, task coordination, staging deployment, and testing support.
Dec 2015 - Dec 2018

Java Developer cum Java Instructor

SSS IT Pvt. Ltd - Noida, India

Projects: jobandplacement.com, tabloidxo.com.

  • Development: Delivered JSP, Struts2, jQuery, and MySQL features for dashboards, admin panels, recruiter workflows, and CMS flows.
  • Support & Training: Supported UAT, production deployment, client requests, issue resolution, and Java training.

education

2014

Master of Computer Applications (MCA)

Maharishi Dayanand University - Rohtak, Haryana, India

Post-graduated with 75.47%.

2011

Bachelor of Computer Applications (BCA)

Maharishi Dayanand University - Rohtak, Haryana, India

Graduated with 65%.

I hereby declare that the information provided above is true and correct to the best of my knowledge.

Place: New Delhi, India

Date: __________________

Signature
Ramesh Kumar

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