Ramesh Kumar
Lead Assistant Manager | Java/J2EE Developer | Application Support Engineer
Java/J2EE professional with 10+ years in full-stack development, enterprise application support, L3 production issue resolution, and client-facing delivery. Currently with EXL, supporting insurance platforms through core/config triage, plugin development, Jira governance, DevOps release support, and UK/US client coordination.
core strengths
experience
May 2022 - Present
Lead Assistant Manager
EXL SERVICE.COM India Pvt. Ltd - Noida, India
Projects: LDS, Origoutils, OWS, Facade.
- Application Support: Recreate BA-reported issues, analyse product/configuration gaps, and drive L3 resolution.
- Development: Build and configure Java/J2EE plugins, backport fixes, and deliver client change requests.
- Release Coordination: Manage Jira updates, QA validation, DevOps deployment support, and UK/US release communication.
May 2019 - May 2022
Software Engineer
SDG Software Solutions India Pvt. Ltd - Noida, India
Projects: GE Billing Management (CATBill), TruOps GRC Solution.
- Modernisation: Improved legacy Java applications using Bootstrap, Spring MVC, Hibernate, and reusable UI/backend components.
- GRC & Billing: Delivered billing workflows, reporting support, multitenancy, risk/compliance, vendor risk, issue, and policy modules.
- Environment Support: Configured Windows servers, resolved QA/live defects, and supported security and integration findings.
Dec 2018 - May 2019
Senior Software Engineer
Cache Infotech India Pvt. Ltd - New Delhi, India
Project: HRMS for HSHRC.
- Development: Built Spring MVC and Hibernate modules for employee records, leave, training, facilities, and user profiles.
- Delivery: Managed requirements clarification, task coordination, staging deployment, and testing support.
Dec 2015 - Dec 2018
Java Developer cum Java Instructor
SSS IT Pvt. Ltd - Noida, India
Projects: jobandplacement.com, tabloidxo.com.
- Development: Delivered JSP, Struts2, jQuery, and MySQL features for dashboards, admin panels, recruiter workflows, and CMS flows.
- Support & Training: Supported UAT, production deployment, client requests, issue resolution, and Java training.
education
2014
Master of Computer Applications (MCA)
Maharishi Dayanand University - Rohtak, Haryana, India
Post-graduated with 75.47%.
2011
Bachelor of Computer Applications (BCA)
Maharishi Dayanand University - Rohtak, Haryana, India
Graduated with 65%.
I hereby declare that the information provided above is true and correct to the best of my knowledge.
Place: New Delhi, India
Date: __________________
Signature
Ramesh Kumar